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Cookie policy

Cookie policy

Last updated: September 2023

Tourist Information Chatbot “Jorge” Management Office (hereinafter referred to as “this office”) uses cookies to analyze usage status and improve user convenience of the Tourist Information Chatbot “Jorge” website ( (here in after referred to as “this website”). The "Jorge" Cookie Policy (hereinafter referred to as “this Cokie Policy) explains the purpose of the use of cookies and the management of cookies by this office.

You can find out more about cookies and how to manage them in the information below. You can change your cookie settings and disable cookies for the website at any time at https://chat.withjorge/jorge/cookie-settings-en . You can also change your browser settings so that cookies cannot be placed on your device.
If you have any questions in relation to the cookies we use please contact us.

1. What is a cookie?

A “cookie” is a technology that allows the website to store tokens of information (an “identifier”) in your browser used by the website while you are on the website. Cookies are then sent back to the website on each subsequent visit, or to another webpage that recognizes that cookie. Cookies are used in order to make the website work, or to work more efficiently, as well as to provide information to the owners of the website.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited the website before or whether you are a new visitor.

When landing on the website, you have been given the opportunity to accept cookies used on the website or to decline all cookies. If you have accepted our use of cookies, the following information relates to cookies used on the website only. Please note that any consent to accept or to decline cookies is limited to this only and not to any other external pages, which may be hyperlinked to our website or website portal. For more information on cookies used by those websites, please refer to the specific privacy notice or cookie policy on those websites. If you have any questions please contact us.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are “session cookies”, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are “permanent cookies”, meaning that they survive after your browser is closed. They can be used by the website to recognize your computer when you open your browser and browse the Internet again.

Do Not Track/Global Privacy Control
If we detect that you have enabled the Do Not Track setting or Global Privacy Control signal in your browser, we will automatically disable cookies.

2. What types of cookies do we use?

Cookies are used on this website to improve user convenience. Specifically, the purposes of use are as follows,
To analyze how this website is being accessed and to improve its user convenience. To compile and analyze tourism-related data in areas where the “Jorge” service, a tourist information chatbot, is provided(※) ※The data will be shared with "Jorge" service providers on an anonymous and statistically processed basis. For purposes related to the above.

This website uses Google Analytics to collect and analyze website access logs based on cookie information. The access logs collected by Google Analytics are managed in accordance with Google's privacy policy.
For more information about Google Analytics and Google's privacy policy, please see below.
Google Analytics Official Web Site Google Privacy Policy

3. How to control or delete cookies

You have the right to choose whether or not to accept cookies and we explain how you can exercise this right below.
You can change your cookie settings for at any time at https://chat.withjorge/jorge/cookie-settings-en.
As an alternative, you can block all cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies.
If you accept cookies on the website you still have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not.

4. Cookies that have been set in the past

If you have disabled one or more cookies, we may still use information collected from cookies prior to your disabled preference being set; however, we will stop using the disabled cookie to collect any further information.

5. Changes to this Cookie Policy

We will occasionally update this Cookie Policy to reflect changes in our practices and services. When we post changes to this Cookie Policy, we will revise the “Last updated” date at the top of this Cookie Policy. If we make any material changes in the way we collect, use, and/or share information held in cookies, we will notify you by prominently posting notice of the changes on the website. We recommend that you check this page from time to time to inform yourself of any changes in this Cookie Policy or any of our other policies.

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